Table of Contents
Also using the Career Decision Profile? Learn how service levels are applied with this different assessment. CDP: Screen for Career Readiness
Time to Complete
3 minutes
Overview
In Career Key Central, PathAdvisor’s four service levels give you an overall picture of your students’ academic and career well-being.
You can answer questions like, “Do students feel like they are in the right program? Are they ready to make a decision, such as choosing a major or career path?”
Takeaways
- Learn how service levels give you insights into your students’ academic and career well-being
- Learn how we calculate our estimated service level for a student’s PathAdvisor
- Become familiar with the 4 categories of service level, an estimated level of assistance
Organization: Insights
This tab gives you the big picture at a glance. We show the proportion of students in each service level category in percentages by assessment.
[Coming Soon! New dashboard user interface in January 2026]
PathAdvisor: Dashboard
This tab takes you to a table of individual students that shows their last activity, service level, and whether or not they have completed both assessments (CDP and CKD).
To calculate the overall PathAdvisor Service Level, Career Key uses client scores on the Career Decision Profile (CDP).
Note: PathAdvisor requires students to complete the CDP first. Click on each student for more details.
To calculate the overall PathAdvisor service level, Career Key uses client score on the Career Decision Profile (CDP).
A “Just Right” Differentiated Service Level Model
Career Key uses four service levels adapted from a well-known model developed at Florida State University. (see CDP Manual).
- Self-help services
- Auto-generated referral services
- Proactive staff referral services
- Intrusive referral services
Career Key helps advisors assign these service levels by estimating a level for each client based on their assessment scores, and the kind of help provided for each level.
Learn more:
Career Decision Profile Service Levels (Screen for Career Readiness)
Support > Manage CDP Clients
About Career Decision Profile > Service Levels covered in CDP Manual